When you leave your workspace, you will still be online in ticket system. We strive to make our customers work even more comfortable and fast. That is why we have developed a mobile iOS-application, that allows to carry out you remote job to agents and users.
App features:
-Create new tickets
-Actions with tickets (lock/unlock or close/not close)
-View some tickets information
-View information about clients/users
-Receive push notifications, about all news by tickets.
ZENLIX - is a Web ticket system.
Very often, the organization needs to watch the performed tasks. Our system helps to receive requests from clients, process them, and also to create tasks (tickets) to his subordinates and monitor their implementation. With this workflow perfectly optimized.